Legal

Refund & Cancellation Policy

When refunds are available for plans and template purchases.

Last updated: November 2026

Draft document provided as a starting point. It must be reviewed by a qualified legal professional and completed with the operator's company details before it is relied on.

1. Plans

You can cancel renewal at any time; cancellation stops future charges.
Fees for a billing period that has started are generally not refundable, except where required by law or in case of a billing error on our side.

2. Premium templates

If a purchased template does not work as described, contact us within 14 days of purchase and we will fix the problem or refund you.
A refunded template is removed from your account; websites already created from it stay yours, but you can no longer create new websites from it.

3. How to request a refund

Contact us with your order or invoice number. Approved refunds are returned to the original payment method; processing time depends on the payment provider.

4. Your statutory rights

Nothing in this policy limits rights you have under consumer protection law.

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